Frequently Asked Questions (FAQs)
 

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Created: 3/2/2011    Updated: 3/2/2011 
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Q   How long will it take before I receive my order?
 
A   Time From Order Submission To Delivery = Production Time + Shipping Time

Production Time varies depending on product. To determine the production time for a specific product, please see the "Availability" section on the product detail page for the product you are considering.

Shipping Time depends on the shipping method you choose and, in the case of Ground shipping, on your Zip code. We offer Ground (usually 1-3 business days), 3-day, 2-day, and overnight shipping options. The second page of checkout will show the detailed timing for your order and will alert you if there is an issue in getting the order to you in time for your event. Be sure to enter your exact event date during checkout.

We recommended including margin for error. Bad weather at a hub airport could delay your shipment.

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