Frequently Asked Questions (FAQs)
 

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Created: 5/13/2005    Updated: 10/17/2017 
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Q   Do you accept purchase orders?
 
A   To receive your order as soon as possible, we recommend payment by credit card during "Checkout." However, we do accept purchase orders, subject to the conditions below.

There are three ways to use a purchase order at ShopForAwards.com. If you decide to use a purchase order, then select one option below.

Option A - Pre-pay (This option is available to all customers.)
  1. Add products to your cart.
  2. Begin "Checkout."
  3. During "Checkout," select "Check" for your payment method.
  4. Finish checkout.
  5. Send email to us requesting PO instructions for Option A. Send email to .
  6. Create your purchase order, based on the "PO Instructions" message emailed to you. We will email those instructions to you within one business day.
  7. Email your purchase order (PDF only) to .
  8. Wait for us to email to you an invoice. The invoice will include your purchase order number.
  9. After you receive the invoice, submit payment to us (mail check or enter credit card info online). Your order will not enter production and the production clock will not start until we receive and verify payment.
  10. Wait for us to receive payment, verify payment, and ship order, and for shipping carrier to deliver order.
  11. Receive order.
Option B - Backup Credit Card (Your credit card will be charged ONLY IF we do not receive payment with 30 days of our emailing an invoice to you. This option is available for orders with a subtotal over $200 and a grand total under $500.)
  1. Add products to your cart.
  2. Begin "Checkout."
  3. During "Checkout," select "Credit Card" for your payment method so that our web site will display the area for you to enter info for a backup credit card.
  4. When requested, enter your credit card details. We will charge your credit card ONLY IF we do not receive payment within 30 days of emailing an invoice to you.
  5. Send email to us requesting PO instructions for Option B. Send email to .
  6. Create your purchase order, based on the "PO Instructions" message emailed to you. We will email those instructions to you within one business day.
  7. Email your purchase order (PDF only) to .
  8. Wait for us to ship order, and for shipping carrier to deliver order.
  9. Receive order.
  10. Wait for us to email to you an invoice. The invoice will include your purchase order number.
  11. After you receive the invoice, submit payment to us (mail check or enter credit card info online).
Option C - Credit (This option is available only to schools and school districts. With this option, we provide credit to your school or school district, subject to our approval process. With this option, you will NOT need to enter a backup credit card. This option is available for orders with a subtotal over $200, and only if the total amount of your unpaid orders, including the proposed order, does not exceed $500 [credit limit].)
  1. If we have not already approved your school or school district for credit, please apply for credit. To apply for credit, please email to us ( ) a link to your school's or district's web site.
  2. After we have approved your school or school district for credit, add products to your cart.
  3. Begin "Checkout."
  4. During "Checkout," select "Check" for your payment method.
  5. Send email to us requesting PO instructions for Option C. Send email to .
  6. Create your purchase order, based on the "PO Instructions" message emailed to you. We will email those instructions to you within one business day.
  7. Email your purchase order (PDF only) to .
  8. Wait for us to ship order, and for shipping carrier to deliver order.
  9. Receive order.
  10. Wait for us to email to you an invoice. The invoice will include your purchase order number.
  11. After you receive the invoice, submit payment to us (mail check or enter credit card info online).

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